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Step-by-Step Moving Support

Everything you need to know about our household moving services

How far in advance should I book my move? +

It's generally recommended to book your move at least 4-6 weeks in advance, especially during peak seasons (summer and end of the month) to ensure availability and better rates.

What's included in your basic moving package? +

Our basic moving package typically includes transportation of your belongings, professional movers, and basic protection for your items during transit. Packing materials and specialized item handling are usually additional services.

Do you provide packing materials? +

Yes, we offer a variety of packing materials for purchase, including boxes, tape, bubble wrap, and packing paper. We can also provide full packing services upon request.

How do you handle fragile or valuable items? +

For fragile or valuable items, we recommend professional packing services and specialized crating if necessary. We also offer additional insurance options for high-value items to provide extra peace of mind.

What is your cancellation policy? +

Our cancellation policy allows for a full refund if you cancel at least 72 hours before your scheduled move. Cancellations made within 72 hours may incur a cancellation fee.

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